Terms of Service

Welcome to us. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

1. You must be at least 18 years old or have the permission of a parent or legal guardian to use our website and place orders.
2. You are responsible for maintaining the confidentiality of your account credentials.
3. You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.
4. You are responsible for all activities conducted through your account.
5. We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.

2. Pricing and Payment

1. All prices displayed on our website are in GBP (£) unless otherwise stated.
2. Prices include VAT where required by applicable UK law unless stated otherwise.
3. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been accepted.
4. Payment must be made using one of the payment methods offered at checkout.
5. By placing an order, you confirm that you are authorised to use the selected payment method.
6. We may refuse or cancel an order if payment cannot be authorised or is suspected to be fraudulent.

3. Product Descriptions

1. We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate.
2. Product colours may vary depending on your device display.
3. Minor variations in appearance, packaging, or specifications may occur.
4. We do not warrant that product descriptions or other content are entirely free from errors. If a product differs materially from its description, your statutory rights remain unaffected.

4. Order Acceptance

1. Your order constitutes an offer to purchase our products.
2. Receipt of an order confirmation email does not constitute acceptance of your order.
3. A contract is formed only when we dispatch your order.
4. We reserve the right to refuse or cancel any order, including where:
   • Products are unavailable;
   • Pricing or product information contains an error;
   • Fraud or unauthorised activity is suspected;
   • We are unable to verify payment or customer details.
5. If we cancel your order after payment has been received, we will issue a full refund.

5. Shipping and Delivery

1. We aim to dispatch orders within the estimated timeframes shown on our website.
2. Delivery times are estimates only and are not guaranteed.
3. We are not responsible for delays caused by:
   • Courier services;
   • Customs procedures;
   • Severe weather;
   • Industrial action;
   • Events beyond our reasonable control.
4. Risk in the goods passes to you upon delivery.
5. Ownership of goods transfers only after full payment has been received.

6. Returns and Refunds

1. Consumers purchasing online may have the right to cancel eligible purchases within the period provided under applicable UK consumer law.
2. Returned products should be unused and returned in their original condition unless defective or faulty.
3. Refunds will be processed using the original payment method.
4. We may refuse returns that do not comply with our published Returns Policy, except where your statutory rights apply.
5. Nothing in these Terms limits your legal rights regarding faulty, damaged, or misdescribed goods.

7. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes;
• Commit fraud or provide false information;
• Attempt to gain unauthorised access to our systems;
• Introduce malware, viruses, or harmful code;
• Interfere with the operation or security of the website;
• Copy, reproduce, distribute, or exploit website content without our permission;
• Use automated tools or bots to scrape or interfere with the website except where expressly permitted.

We reserve the right to suspend or terminate access where prohibited activities occur.

8. Limitation of Liability

1. Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:
   • Death or personal injury caused by negligence;
   • Fraud or fraudulent misrepresentation;
   • Any rights that cannot legally be excluded under UK law.
2. Subject to the above, we shall not be liable for:
   • Indirect or consequential losses;
   • Loss of profits;
   • Loss of business;
   • Loss of data;
   • Loss of goodwill.
3. Our total liability relating to any order shall not exceed the amount paid for the relevant products, except where applicable law provides otherwise.

9. Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws provide otherwise.

10. Changes to These Terms

We may amend these Terms from time to time. The latest version will always be published on our website with the updated effective date.

11. Contact Information

If you have any questions regarding these Terms, please contact us:

Business Name: Deveshri-Ltd

Email: [deveshripatel98@gmail.com]